How quickly will I receive my pearls?
Our designs are mostly made to order. Please allow 5-10 working days making time and additional shipping time*. Please note that express post is not a rush order and therefore does not alter the making time.
* Making times may extend to three weeks + postage time during sale periods such as the Vogue Online Shopping Night.
What are your shipping rates please?
Complimentary Standard Shipping and $10 Express Shipping within Australia for all orders valued AUD $100 or more.
Domestic orders below AUD $100 – Standard Shipping $10, Express Shipping $15
International orders - Standard Shipping $30, Express Shipping $40
All orders are shipped by Australia Post. No local pick up available at this time.
Can I buy one earring please?
Unfortunately, do not replace or sell singular earrings. Each pair of pearl earrings are matched according to lustre, pearl colour, size and shape. No two pairs are the same, which is why we sell all of our earrings as a pair.
Can I please combine my orders?
Please place your order carefully as we do not combine orders at this time.
What is your returns policy?
We encourage you to make a considered purchase as we do not accept returns for incorrect choice. If your jewellery is faulty or damaged, we offer a full refund once inspected by the maker and deemed faulty or damaged on return within 7 working days of delivery to the customer. Please note that refunds are not inclusive of postage.
Please contact us if we can assist you further.