MAKING TIME  Our designs are mostly made to order. Please allow 5-10 working days making time and additional postage time. Please note that express post is not a rush order and therefore does not alter the making time.

INTERNATIONAL ORDERS  Our flat-rate postage cost is $30.00 for all international orders. 

REPLACEMENT EARRINGS  We do not replace or sell single earrings that have been misplaced.  

COMBINED ORDERS  Please place your order carefully as we do not combine orders.  

RETURNS  We encourage you to make a considered purchase as we do not accept returns for incorrect choice. If your jewellery is faulty or damaged, we offer a full refund once inspected by the maker and deemed faulty or damaged. Please note that refunds are not inclusive of postage.

Please contact us if we can assist you further.